Services: Professional, Scientific and Technical services; Management of Companies and Enterprises; Administrative and Support Services; Waste Management and Remediation Services

The services industry described in this segment consists of professional, scientific, and technical services; management of companies and enterprises; administrative and support services, and waste management and remediation services. Professional services include accountants and lawyers while scientific and technical services range from electronics engineering technicians to computer user support specialists. Network administrators and customer services representatives are examples of administrative and support services positions. Maintenance and repair workers, inspectors, testers, and sorters are examples of waste management and remediation services.

As mentioned in previous industry and economic activity sector discussions, the proximity of the Lower Eastern Shore of Maryland to major Mid‐Atlantic Metropolitan areas offers unique opportunities to grow the Services sector. An obvious way to do this is through the establishment of back‐office and backup operations for entities located in said major metropolitan areas.

Professional and business related services have 730 establishments, which is the largest number of service establishments in the region. Education and health related services have 534 establishments, while other services make up the remaining 414 establishments. Although education and health related services do not have the largest number of establishments, they do have the largest number of annual average employees of 12,501. The annual average number of employees for professional and business related services is 5,929 and all other services in the region have an annual average of 2,629 employees. Peninsula Regional Medical Center (PRMC) is the largest employer of services in the region with roughly 2,900 employees. Network Administrators have the highest median hourly wage in the region at around $35 an hour. Accountants and electronics engineering technicians have the second highest median hourly wage at around $28 an hour. The average weekly professional and business related services wage is $936, while the average weekly wage for education and health related services is $844. The average weekly wages for all remaining services is $572 .

Healthcare in the region provides an opportunity for growth in the services industry due to the aging population and growth in healthcare innovation. Healthcare innovation also provides an opportunity to increase entrepreneurial enthusiasm and support in areas such as Salisbury and Berlin. While the presence of healthcare innovation is exciting, such entrepreneurial enthusiasm needs to manifest in other areas of the Lower Eastern Shore as well. The aging population in the region creates an opportunity for the services industry to focus on expanding and diversifying their offerings for this demographic. Peninsula Regional Medical Center’s prominence in the healthcare industry also provides an opportunity to attract top physicians and nurses, as well as patients seeking their expertise. Of concern for the services industry is the decreasing number of qualified vocational and trade workers. Furthermore, the gap between what is taught in universities and what employers are expecting graduates to know as they enter the workforce continues to increase.